Privacy Policy

1. Introduction

Apex Drilling Services Limited (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at apexdrilling.co.uk.

We are registered at Sturmi Way, Village Farm Industrial Estate, Pyle, Bridgend CF33 6BZ, United Kingdom. For any data protection enquiries, please contact us at admin@apex-drilling.com or call 01656 749 149.

2. Information We Collect

We may collect the following types of personal data:

• Contact information: Name, email address, phone number, and company name when you submit our contact form.
• Usage data: Information about how you use our website, including pages visited, time spent on pages, and referring URLs, collected via Google Analytics.
• Technical data: IP address, browser type and version, operating system, and device information.
• Cookie data: Information stored via cookies and similar technologies. See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested.
• To improve our website and the services we offer.
• To analyse website traffic and usage patterns.
• To comply with legal obligations.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g. cookies, marketing).
• Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services and website.
• Contractual necessity: Where processing is necessary to respond to your enquiries or provide services.
• Legal obligation: Where processing is necessary to comply with a legal obligation.

5. Data Sharing

We do not sell your personal data to third parties. We may share your data with:

• Service providers: Third-party services that help us operate our website (e.g. web hosting, analytics).
• Legal requirements: Where required by law, regulation, or legal process.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for the duration needed to respond to and resolve your enquiry.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request correction of inaccurate or incomplete data.
• Right to erasure: You can request deletion of your personal data in certain circumstances.
• Right to restrict processing: You can request that we limit how we use your data.
• Right to data portability: You can request a copy of your data in a machine-readable format.
• Right to object: You can object to our processing of your personal data.

To exercise any of these rights, please contact us at admin@apex-drilling.com.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data protection rights have been violated.